Course curriculum

    1. Understanding Today's Shopper

    2. Why a Consumer is Submitting a Lead

    3. The True Cost Of an Internet Sale

    4. Quiz

    1. Four Tiers of a Successful BDC

    2. The KPIs You Must Understand

    3. Possibility vs Probability

    4. To Price or Not to Price

    5. Quiz

    1. Three Words That Must Be in Your Vocabulary

    2. The Language You Must Use

    3. Quiz

    1. Quick Draw McGraw: Don't Just Kill the Clock

    2. The Importance Of Process

    3. The Biggest Profit Leak in Your Dealership

    4. The Best Auto-Responder Ever

    1. Recommended Internet Lead Workflow | Part I

    2. Recommended Internet Lead Workflow | Part II

    3. Recommended Internet Lead Workflow | Part III

    4. Recommended Internet Lead Workflow | Part IV

    5. Recommended Internet Lead Workflow | Part V

    6. Recommended Internet Lead Workflow | Part VI

    7. Maximizing Your 3rd Party Leads

    8. Quiz

    1. Increasing Contact Ratio

    2. Increasing Appointment Ratio

    3. Increasing Your Appointment-Show Ratio

    4. How to Complete a CRM Audit

    5. Quiz

About this course

  • Free
  • 29 lessons
  • 2 hours of video content

Discover your potential, starting today