Sales Consultant Training (Beginners)
This is a legacy course from the PCG Learning Center.
Introduction
Automotive Sales Vocabulary
How a Dealership is Set Up
Logistics of a Car Deal
Quiz
The Road to the Sale
Step 1: Meet, Greet, and Rapport
Step 2: Qualifying The Customer
Steps 3 & 4: Selecting the Vehicle and Presentation
Steps 5 & 6: Demo Ride and Trial Close
Step 7: Write-Up & Close
Steps 8, 9 & 10: Finance Turn-Over, Service Walk, and Delivery
Quiz
Expediting Your Success
How to Prepare for the Day
Quiz
Survey